Who we are
This website is operated by NFP-Support Ltd, trading as Charities Help. You can contact us at team@charitieshelp.org or call +44 (0)7825 253 234.
Information we collect
We only collect information you choose to share with us, such as:
- Your name, email address and phone number when you submit an enquiry form.
- The name of your charity or non-profit, and a brief description of how we can help.
- Basic, anonymised usage data (pages visited, device type) where you have consented to analytics cookies.
How we use your information
- To respond to your enquiry and provide the support you have requested.
- To send you information that is directly relevant to your enquiry.
- To improve the quality of this website and our services.
We do not sell your personal information to third parties.
Legal basis
We process your information on the basis of your consent (for example, when you submit an enquiry form) and our legitimate interest in providing and improving our services.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Email team@charitieshelp.org and we will respond as quickly as possible.
Cookies
For information on the cookies used on this site, please see our Cookie Policy.
Updates to this policy
We may update this policy from time to time. The latest version will always be available on this page.